How Do I Scan Check Payments In Prisma
Follow the steps below to scan checks directly in Prisma
How Do I Download The Check Scanning Software To Scan Within The Prisma Portal
To download the software, follow the steps below:
Reviewing Queues In Desktop Check Scanning Software – AMC
Please review the video below to learn how to review and work items in the Queues folder.
HSC Lockbox Address
Below is the address for HSC payments:
test
test
Troubleshooting Autopay
Below are common autopay messages a resident may encounter
Troubleshooting Card Payments
Below are common card error messages a resident may encounter
Troubleshooting ACH via Plaid
Below are common ACH error messages a resident may encounter when paying through Plaid
How Does A Resident Relink Their Plaid Bank Account
There are times when a resident’s bank account may become unlinked from Prisma, such as when their online banking password is updated. To reconnect the account, follow the steps below: