Release Summary
The July 2025 release for Prisma focuses on enhancing the resident experience and improving transactional oversight. These updates improve resident communication at key touchpoints and make it easier for property teams to track and respond to payment issues.
Key Highlights
- Custom Resident Payment Confirmation Message – You can set up a custom message after payment completion.
- Flagged Payments Filter – View and manage reversed or chargeback transactions easily.
Feature Enhancements
Custom Resident Payment Confirmation Message
Previously, the confirmation shown to residents after payment was static and non-customizable.
Enhancement:
Property managers can now configure a custom confirmation message that appears once a resident completes a payment.
Flagged Payments Filter for Transactions
There was no direct way to track transactions that had issues like chargebacks or reversals.
Enhancement:
Prisma now includes a Flagged Payments filter on the Transactions screen. This lets property teams quickly identify and follow up on problematic payments.