*How To Transfer Transactions From One Lease To Another Lease

A transaction can be transferred from one lease to another by following the steps below:

1. In your Prisma account, navigate to “Payments” on the left-hand menu.
2. Click on the “Transactions” tab.
3. Use available filters such as Resident Name, Auth Code, or Date Range to locate the transaction.
4. Once you find the transaction, scroll to the right and click the “Transfer Transaction” icon.
5. Select the lease to which you want to transfer the transaction.
6. Click the “Transfer” button. The system will move the transaction from the current lease to the selected one.

Please note, this feature is disabled by default. To enable it for your account, please email prismasuppor@prth.com.