How Do I View Or Send A Payment Receipt

  1. In your Prisma account, navigate to ‘Residents’ on the left hand side
  2. Once you locate the resident you want to edit, click the three dots in the ‘Action’ column and select ‘Lease Details’
  3. Click on the ‘Transaction’s tab
  4. Once you locate the transaction you want to view or send the receipt for, click the three dots in the ‘Action’ column and select ‘View’. 
  5. The detailed screen will appear. Click the three dots on the right side of the screen and select ‘View/Download Receipt’ or ‘Mail Payment Receipt’

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