How Do I View And Reply To A Residents Message

  1. In your Prisma account, navigate to ‘Messages’ on the left hand side
  2. By default, you will land in the ‘Inbox’. Once you locate the message you want to view, click the three dots in the ‘Action’ column and select ‘View’
  3. Select ‘Mark As Read’ if you want the message to show you have read it
  4. If you want to reply, add your response in the ‘Enter Comment Here’ section and click ‘Submit’

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