- In Prisma, navigate to the menu on the left side of the screen and choose the “Workorders” option
- Locate the work order you want to view. To view the work order, click on the eye icon located under the ‘Action’ column
- You may add comments in the ‘Comment’ section and click ‘Submit’. The resident will receive the response in their resident portal. If no response is required, you may mark the work order as ‘Closed’ by checking the ‘Closed’ box