How Do I Download The Check Scanning Software To Scan Within The Prisma Portal

When you use the Prisma Portal to scan checks, make sure you first download and install the following components:

• Check scanner driver
• Ranger Remote software

Before you begin, make sure you have the Product Key provided by Prisma. If you don’t have your Product Key, please contact prismasupport@prth.com to request it.

Then follow the steps below to complete the installation process:

1. Unplug your check scanner from your computer.
2. Click here to open the Check Scanner Drivers site. 
3. Scroll down to the Driver and Ranger Remote Downloads section (about one quarter of the way down the page).

   

4. In the Driver/Solution column, find your scanner model and click the download URL that corresponds to that model.
5. Open File Explorer and locate the downloaded file.
6. Right-click the file, then select **Run as administrator**.

   

7. Click **Next** to begin the setup process.
   
8. Check the box “I have read and accept the terms of this licensing agreement.”

   

9. The download will begin. When it completes, click **Finish** to continue.

   

10. Next, install the Ranger Remote software. Click here to download the Ranger Remote.
11. Open File Explorer and locate the downloaded file.
12. Right-click the file, then select **Run as administrator**.
13. Click **Next** to begin the setup process.

    

14. Click **I Agree**

    

15. Check the box “InstallWith WSS Protocol” and click **Install**

    

16. The download will begin. When it completes, click **Finish** to continue.

    

17. Now that the driver and Ranger Remote are installed, the final step is to register and unlock the driver. Click the **Start** icon (bottom left) and, in the search bar, type **RangerFlex**. Locate the RangerFlex app, then right-click it and select **Run as administrator**.

    

18. When prompted, enter the Product Key provided by Prisma.

    

19. While the above screen is still active, click on your browser and vist the following URL: https://sbullet.com/technical-support/unlock/
20. Click the checkbox marked “I am running RangerFlex as an Administrator” and click “Next”.

    

21. Enter the Product Key provided by Prisma  in the License Key field.

    

22. Enter the Registration Key provided within the active RangerFlex window in the Registration Key field.

    

23. Enter your email address in the e-mail address field and click “Generate Unlock Key”.

    

24. Copy the Unlock Key from the browser window and Paste it within the current RangerFlex window.

    
    

25. Click “Unlock”.
26. Reconnect the check scanner to your computer.

You’ve successfully installed the software required to scan check payments directly in Prisma. For detailed, step-by-step instructions on scanning checks, refer to the **“How Do I Scan Check Payments In Prisma”** help article.

 

• Category: Managing Payments