1. In your Prisma account, navigate to ‘Residents’ on the left hand side
  2. Once you locate the resident, click the ‘Actions’ button in the Action column and select Add Document’ icon (A paper symbol)
  3. If you want the document to be visible on the Resident Portal, check the ‘Show document to resident’ check box
  4. In the ‘Description’ box, enter the message you want the resident to receive
  5. In the ‘Upload Document’ section, upload the document
  6. Click ‘Submit’

If you find that this feature is not available in your account, it may not be part of your current subscription plan. To inquire about adding this feature, please contact our Account Management team for further support.

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