My Resident Is Not In Prisma
If you’re not seeing the residents in Prisma, please follow the steps below to verify their information is correct in AIM:
How Do I Edit A Residents Profile
To update a resident’s profile, please follow the steps outlined below:
How Do I Troubleshoot A Resident’s First Time Login Issue
If a resident is unable to log in to Prisma for the first time, follow the steps below to confirm setup and resolve the issue.
*How Do I Troubleshoot A Resident’s First Time Login Issue
If a resident is unable to log in to Prisma for the first time, follow the steps below to confirm setup and resolve the issue.
How to Connect a Google Account from the Resident’s Profile
Residents may add their Google account to log into Prisma. To guide a resident to link their account, follow the steps below:
*How Do I Add A Document For A Resident
To add a document to a residents account, follow the steps below:
*How Do I Make A Payment For A Resident
Once a resident registers, you will have the option to impersonate them and make a payment on their behalf. To make a payment for a resident, follow the steps below:
*How Do I View A Residents Payment History
To view transactions a resident has made, follow the steps below:
*How Do I View or Update a Residents Payment Method
To view or update a resident’s payment methods, follow the steps below:
*How Do I Compose A Message To A Resident
To communicate with a resident, please follow the steps outlined below:
How Do I Impersonate A Resident
After a resident completes their registration, you will have the ability to access their account as if you were them. To impersonate a resident, follow the steps below:
How Do I Deactivate A Resident
To deactivate a resident, please follow these simple steps:
*How Do I Register A Resident
To register a resident for the Prisma Resident Portal, follow the steps below:
*How Do I View Or Send A Payment Receipt
To view or send a resident their payment receipt, follow the steps below:
*How Do I Edit A Residents Profile
To edit a residents profile, follow the steps below:
How Do I Register A Resident
To register a resident, follow the steps below:
*How Do I Add A Parcel For A Resident
To add a parcel for a resident, follow the steps below:
*How Do I Invite A Resident To The Resident Portal
To invite a resident to register for the Prisma Resident Portal, please follow the steps outlined below:
How Do I Invite A Resident To The Resident Portal
To invite a resident to register for the Prisma Resident Portal, please follow the steps outlined below:
How Do I View A Residents Payment History
To access the transaction history for a resident, please follow the steps outlined below:
*How Do I Impersonate A Resident
Once a resident registers, you will have the option to impersonate them. To impersonate a resident, follow the steps below:
*How Do I Deactivate A Resident
To deactivate a resident, follow the steps below: