My Resident Is Not In Prisma
If you’re not seeing the residents in Prisma, please follow the steps below to verify their information is correct in AIM:
If you’re not seeing the residents in Prisma, please follow the steps below to verify their information is correct in AIM:
To update a resident’s profile, please follow the steps outlined below:
If a resident is unable to log in to Prisma for the first time, follow the steps below to confirm setup and resolve the issue.
If a resident is unable to log in to Prisma for the first time, follow the steps below to confirm setup and resolve the issue.
Residents may add their Google account to log into Prisma. To guide a resident to link their account, follow the steps below:
To add a document to a residents account, follow the steps below:
Once a resident registers, you will have the option to impersonate them and make a payment on their behalf. To make a payment for a resident, follow the steps below:
To view transactions a resident has made, follow the steps below:
To view or update a resident’s payment methods, follow the steps below:
To communicate with a resident, please follow the steps outlined below:
After a resident completes their registration, you will have the ability to access their account as if you were them. To impersonate a resident, follow the steps below:
To deactivate a resident, please follow these simple steps:
To register a resident for the Prisma Resident Portal, follow the steps below:
To view or send a resident their payment receipt, follow the steps below:
To edit a residents profile, follow the steps below:
To register a resident, follow the steps below:
To add a parcel for a resident, follow the steps below:
To invite a resident to register for the Prisma Resident Portal, please follow the steps outlined below:
To invite a resident to register for the Prisma Resident Portal, please follow the steps outlined below:
To access the transaction history for a resident, please follow the steps outlined below:
Once a resident registers, you will have the option to impersonate them. To impersonate a resident, follow the steps below:
To deactivate a resident, follow the steps below: