How Do I Impersonate A Resident

1. In your Prisma account, navigate to ‘Residents’ on the left hand side
2. Once you locate the resident you want to edit, click the three dots in the ‘Action’ column and select ‘Impersonate’
   
3. A new window will open and you will be taken to the residents portal

Please note that access to this feature depends on your assigned policy permissions.